Delivery Information

At ASH BAZAAR, we aim to dispatch all orders quickly and efficiently.

• All orders are processed and dispatched within 24 hours on working days.

• We deliver across the United Kingdom using Royal Mail, Yodel, and DPD tracked services.

• Delivery usually takes 1–3 working days from the date of dispatch.

Once your order has been shipped, you will receive tracking details to monitor your delivery.

Returns Policy

We offer a 30-day return policy on eligible items, provided they are:

• Unused

• In original condition

• In original packaging

To request a return, please email support@ashbazaar.com with your:

• Order number

• Full name

• Delivery address

Our returns team will respond with instructions on how to proceed.

Please note:

• Perfumes and perfume oils cannot be returned once opened due to hygiene reasons.

• Items returned in used or damaged condition may not be eligible for a refund.

Order Cancellation

You may cancel your order before it has been dispatched (before a tracking number has been issued).

If your order has already been delivered, you may still return it in line with our return policy for a refund or exchange.

To cancel an order, please email support@ashbazaar.com and include:

• Your full name

• Order number

• Delivery address

Refund Processing

Once your return has been received and approved, refunds may take 5–7 working days to process back to your original payment method.